Entries by Hazem

Power Up or Fall Behind – The future of monitoring is at the edge. Here’s how to evolve, not replace.

As the world rapidly shifts toward cloud-driven, decentralised operations, edge technology is becoming a critical part of future-ready infrastructure. At NXGEN Technology AG, we’re not just enabling the shift, we’re accelerating it. Our full ecosystem empowers organisations to bring intelligence closer to the source, delivering faster, smarter, and more secure operations. What Does It Mean to Power the […]

Humans & Machines – The Future of Central Monitoring Collaboration

Central Monitoring Stations (CMS) are entering a new era, one where human intuition and machine intelligence must work side by side. In the past, operators relied on experience and instinct to interpret signals and make judgment calls. Today, AI and automation offer the potential to enhance not replace that expertise. Yet the real power emerges […]

Still Relying on PSTN? Your System Has an Expiry Date.

For many central monitoring stations and security service providers, the pressure to evolve has never been greater. The looming PSTN switch-off is more than a technical shift, it’s a wake-up call. Legacy analogue systems are becoming obsolete, and the time to act is now. The Countdown Has Begun – Key PSTN Switch-Off Dates: As a global shift […]

Are fragmented old systems slowing you down?

In the Central Monitoring industry, fragmentation is the norm. Most businesses operate with a mix of disconnected systems, one for alarms, another for video, separate platforms for analytics, workforce management, system health checks, communication, and more. While this patchwork setup may have evolved over time, it often results in inefficiencies, duplicated effort, increased risk, and […]

Installers, This Will Change How You Work!

For years, installers have faced the same frustrating challenges when setting up new security systems: manual data entry, long installation times, and endless troubleshooting. The process of adding tenants, sites, and devices has been tedious, error-prone, and time-consuming. But that’s all about to change. Bulk Operations on NXGEN Genesis is here to revolutionize how installers […]

Why NXGEN is expanding into the UK

Since our launch in 2019, NXGEN Technology AG has been at the forefront of secure connectivity, cloud solutions, and intelligent monitoring, revolutionizing how businesses protect, optimize, and scale their operations. With a strong, successful presence across Europe, NXGEN has already delivered proven results in multiple industries, helping organizations enhance security, improve operational efficiency, and embrace […]

Are you embracing Change?

Noticed something different? That’s right, we’ve refreshed our look! With a new design talent onboard, you’ll start seeing exciting updates to our brand. With this fresh look we thought we would focusing this weeks Monitoring Minute on an important topic for CMS: Change. Change Is Inevitable – But It’s Also an Opportunity In security monitoring, change can […]

Unlock New Revenue Streams with Central Monitoring Station Efficiencies

Welcome to The Monitoring Minute – Edition #4! This week, we’re diving into how central monitoring stations can increase revenue and streamline operations through efficiencies. The Revenue Potential of Efficiency Central monitoring stations are at the heart of modern system management, but they face challenges like high operational costs, resource limitations, and evolving customer expectations. Unlocking efficiency is […]

Are you ready to boost your efficiency with AI?

Welcome to the Third Edition of The Monitoring Minute, your go-to resource for insights and strategies from NXGEN Technology AG. This week, we’re focusing on efficiency and how AI-driven tools are reshaping central monitoring stations to be faster, smarter, and more cost-effective. Why Efficiency Matters in Monitoring Operational efficiency is crucial for central monitoring stations. With […]

Tackling the Industry’s #1 Pain Point

Welcome to the Second Edition of The Monitoring Minute, your go-to resource for insights and strategies from NXGEN Technology AG. False alarms are more than just an annoyance for central monitoring stations, they’re a drain on resources, time, and operational efficiency. In fact, false alarms can account for up to 95% of received alerts in some systems. […]